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Helpdesk / Employee Technical Support

Looking for technical support for you or your staff?

The HelpDesk / Client Services team provides support for employee system access (e.g., Outlook, Dayforce), software (e.g., Microsoft Office), multimedia and hardware (e.g., computers, printers, and phones).

Email us:

Call us: 416-585-4421

Office Hours:

  • Monday - Friday: 9:00am – 5:00pm
  • Saturday - Sunday: closed

Visit Us: Information and Technology Services Office
Victoria College, VC 04C

Deaf and Hard of Hearing, please email:

Students in Residence

Getting started on the residence network (ResNet)

·Wired access - Use the Getting Connected disc, included in check-in registration package

·Wireless access - Connect to the U of T wireless network


Supported operating systems

·Microsoft Windows (Vista / Windows 7 / Windows 8)

·Apple (OS X 10.5, 10.6, 10.7, 10.8, 10.9)


System requirements

·CD ROM or USB Drive (500MB free)

·Network Adapter - 10/100/1000Base-T

·Wired Router (Optional)

·A wired router may be used to connect multiple devices to a single data outlet.